Discover our FAQs
Don't see an answer to your question? Get in touch with our team, we're always happy to help!
How far in advance do I need to place my order?
How far in advance do I need to place my order?
We recommend placing your order as soon as possible to ensure we have availability. For larger orders and bespoke cakes it would be advisable to give as much notice as possible. We will always try and accommodate orders wherever possible, if you have any last-minute cake or event emergencies please call on us 07740 823 103 and we will do our best to help.
What if I need to cancel or amend my order?
What if I need to cancel or amend my order?
If you need to cancel or amend your order please let us know as soon as possible so we can make the changes necessary. We will always aim to be as accommodating as possible but please bear in mind that we may have turned down other orders to fulfil your booking or ordered items for your order therefore full refunds/changes might not be possible.
How should I transport my cake?
How should I transport my cake?
A flat surface such as a car boot or footwell is ideal. Please do not place cakes on car seats or laps which are uneven and will cause the cake to slide or for decorations to move during transit.
How should I store my treats?
How should I store my treats?
Our cakes are baked fresh without any artificial preservatives and we recommend they are eaten within a few days to enjoy them at their best. If you need to collect them the day before they’ll be fine stored in the fridge in their boxes and brought to room temperature before serving. Our cakes and desserts are best served at room temperature – for larger cakes to achieve this we recommend leaving out of the fridge for a few hours. If (for some strange reason) you have some cake leftover it can be stored in an airtight container in the fridge for up to three days. Brownies and cookies will keep in the fridge for up to ten days. Please note this does not include fresh cream cakes which should be eaten on the day or the next. We do not recommend freezing our sponge cakes, however brownies and cookies can be frozen for up to three months. Please allow them to be completely defrosted before consuming.
What size are your cakes?
What size are your cakes?
Our cakes are available in 6" 8" and 10" diameter and three sponges tall (unless otherwise specified) Servings are as follows; a 6" cake serves 12-15 people, an 8" cake serves 22-25 people and a 10" cake serves 35- 40 people. Tiered Cakes are also available.
What should I do if I have food allergies?
What should I do if I have food allergies?
All our products are homemade and handmade. Please note that the following allergens are used in our kitchen; Wheat gluten, soya, nuts, peanuts, sesame seeds, mustard seeds, milk and sulphites. Some of our products can be made without certain allergens , however other allergens are still present in the environment and there is always a risk of contamination. If you require a free-from bake please get in touch to discuss your needs and we will do our best to process your request. We have many vegan options and some gluten free products available.



